To return your product, you should mail your product to: Red Hot Vaping LTD, 20a upper high street, Wednesbury, WS10 7HQ, United Kingdom
Upon receipt of the goods, Red Hot Vaping provide a 6-month store warranty of the goods. This does not include; Coils, perishable items such as eliquid or any other items that may be considered perishable or consumable including batteries.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you are rejected then you will need to pay us return shipping before the item is re-sent back to you.
Additional non-returnable items:
Downloadable software products
Any faulty items that cannot be resolved with troubleshooting must be returned to us for inspection before we issue a refund. If the device is found to be faulty we will refund the cost of your return shipping to us (up to a maximum of the cost of Royal mails 1st class signed for service) if the item is found to not be faulty then we will reship the item back to you upon receipt of you paying us the cost of shipping the item back.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
E-liquids are a perishable item and are unreturnable once opened due to hygiene reasons. If a bottle of eliquid does not have a security seal on from the manufacturer, then due to uncertainty, we cannot for hygiene reasons refund the item.
The original was great, but the new El Diablo Mephisto V2 RDA is even better! The new version has a large 6mm juice well, 3 post design and the negative posts are milled into the deck. Oh, and those post holes, they are some of the biggest post holes I’ve ever seen on an RDA, no doubt that you can get those crazy build