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how to cancel supreme order

Please select this button, you will then be asked to confirm your cancellation request.

If you have already received your goods then you may return them in accordance with the UK Distance Selling Regulations, and our Returns Policy.
If the ‘CANCEL ORDER’ button is not showing at the bottom of the order summary, the order is locked for processing and can no longer be cancelled.

Go to your order history and select the order you wish to cancel.
Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.
If you change your mind about your purchase, you have the option cancel your order within one hour of purchase. To cancel your order, please follow the steps below;
To continue cancelling your order select ‘CANCEL ORDER’ again. If you do not wish to cancel your order, select ‘No, return to order’.
Log in to your END. account.

Please remember, this self-cancellation is only available for the first hour of your order being created, after this 1-hour window, we cannot cancel orders.

If you change your mind about your purchase, you have the option cancel your order within one hour of purchase. To cancel your order,…

In case of receipt of damaged or defective product, please report the same to our Customer Service team. The request will, however, be entertained once we have checked and determined the same. This should be reported within 3 days of receipt of the product.

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
To cancel your order, kindly mail us at [email protected] .

Full payment will be credited back to your bank account within 5 to 10 working days.
Supreme reserves all rights to cancel any order for any reason. Orders may be cancelled for the following reasons:
Cancellations will be considered only if the request is made within 48 hours of placing an order. However, cancellation is possible only if the product has not been shipped by us.
Cancellation is not possible for the orders obtained on special occasions like Pongal, Diwali etc. These are limited period offers and therefore cancellations are not possible.

  • Unavailability of the product
  • Errors in the details provided(us or customer)
  • Problems identified by Credit and Fraud Avoidance department

In the unfortunate case of an order being cancelled by us, we will keep you posted on the same and 100% of your payment will be credited back to your bank account.

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