Fantastic customer support. Shipping was fast and hassle free. My first package was lost but the second one made it. The coronavirus slowed shipping of the second one a little bit. All is well though. I am very well pleased with Herbie’s. I will be suggesting them to everyone of the growers I know. Thanks again!
Thank you for your kind words, we hope to see you again soon!
Hello, Dave and Jen!
Excellent service. Very quick service & customer service. Order was held up by the postal service so Herbies sent another with no problems. Top notch company, top class service
Thank you for your sincere and reasonable review. Indeed, the delivery could be delayed in a current situation. We hope that things will go back to normal soon. Regarding the payment – if there’s any issue you are facing, have any questions or require any help – do not hesitate to reach us in chat at our website, we will gladly provide any required assistance. And you’re totally right, while making bank transfer you need to state the reference number so the payment could be indicated.
We wish you best of luck in your hobby and hope to see you back at Herbies soon
Thank you for the review. Ideed, postal service experiencing delays this days, and sometimes tracking info is not updated in time. To our regret, we can only use the postal service for now and can’t offer a delivery with FedEx or other companies at the moment. We will also contact you via email regarding the parcel being stuck at the exchange office.
Thank you for the review. We regret that this issue happened the only message we received from you so far was replayed but apparently didn’t reach you. The tracking of your order was not updated for some time and we consider this parcel as lost and have already contacted you via email regarding the guaranteed replacement for it.
I have used herbies several times and have never had a problem but I have made a order for 16 seeds and they are in transit from Spain and do not seem to be moving does any one know why is this to do with covid 19 . I’m itching to get my babies going as its start of summer here UK
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