Posted on

detoxify the extra stuff

Detoxify the extra stuff


Q: Can I return my heat sensitive product?


Q: My package arrived and the cold pack isn’t frozen. Is the product ok?
A: A heat sensitive product shipped via Standard Shipping (3-7 business days) is not within the manufacturers’ shipping standards for this type of product; therefore we cannot guarantee that the product has maintained 100% of its potency.

Copyright © 1999-2017 TheNatural.com. All rights reserved * Designated trademarks and brands are the property of their respective owners.
A: All heat sensitive products are stored in a refrigerated area of our warehouse from the moment we receive them in from the manufacturer to the day your order ships.
Frequently Asked Questions
*Excludes Metagenics, Pure Encapsulations, Douglas Laboratories, Nordic Naturals, NuMedica, Designs For Health, Integrative Therapeutics, Biotics Research and Priority One products, Styrofoam Cooler and orders shipping internationally.
**Free Shipping applies to orders shipping within the contiguous U.S. only. Free Shipping is not available for Hawaii, Alaska, U.S. Territories or orders that contain only free samples.

Q: Why do you recommend I ship it One or Two Day Shipping?

Q: How do you store heat sensitive products in your warehouse?

Shop our large selection of natural vitamins, supplements, herbs, natural beauty and personal care products – Free shipping on orders over $49 at The Natural.