For Australian customers
Oceania shipping zone – DHL – £24.99 (3 – 12 working days)
All international orders will receive tracking data for you to track exactly when your parcel will arrive. If you miss this, you’ll be able to reschedule via your chosen courier.
We aim to issue all refunds within 48hrs of receiving your returned item (working days). All international returns are refunded – we do not offer exchanges. If you’d like a replacement you will need to reorder your item.
DHL recorded delivery – £20 (3 -12 day ship)
To receive a free returns label please visit: https://www.royalmail.com/track-my-return/create/3480 and fill in a short survey with your order details You’ll then be able to print off a free returns label. Your return will be tracked, so keep a shipping recipt for your own records. We aim to issue all refunds within 48hrs (working days). Some payment providers may take longer to confirm – (Paypal can take up to 48hrs to credit your account – Stripe can take 3 – 5 days). Any item returned must arrive in a condition that can be resold, please contact us regarding damaged items at [email protected]
You have 30 days to try your item from the date of purchase.
International Royal Mail – £12.99 to the EU (7 – 12 working days)
Covering: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Luxembourg, Netherlands, Slovakia, Spain, Sweden, Switzerland.
For UK customers
Next Working Day – VIP Dispatch – DPD Courier: £6.99 (order before 3pm)
4 – 6 working days process – Royal Mail first class service: FREE for UK customers (Extended processing over Christmas)
For American customers
International Rest of the World – £24.99 flat rate (4 – 12 working days)
Discover our full shipping policy. Free UK standard delivery, free UK returns & shipping options for many international destinations including America.