We can no longer signed-for packages to PO BOX addresses in certain countries. If you want us to ship your order to a PO BOX, please make sure that your delivery country features in the list of countries below otherwise your order might be delayed due to a need for a change of address.
What payment do you accept:
We ONLY accept: Debit/Credit cards, postal/money orders from within the United Kingdom, prepaid visa cards, and cash.
The mail/courier services will make 1 attempt to deliver in Europe/Worldwide. After that it will be held at the depot for 5 days for you to arrange redelivery. After that time the items will be sent back to us. We do not accept the responsibility for the packages sent back to us due to the incorrect address/unclaimed and other reasons that are out of our control.
Where do we post these to:
Important Notice: Deliveries to PO BOX addresses
(ii) Our guarantee is also voided if you enter an incorrect delivery name (not the name on the mail box) or address, as it is your responsibility to ensure we have the correct information to ship your parcel to. 99% of parcels arrive through your door however if your parcel requires collecting from the mail service then this is your responsibility to collect it. We do ask that you please double check all information before submitting, because once it is submitted, we might not be able to change it before dispatch.
There are 3 simple steps:
Are credit card transactions secure:
Yes our website and payment system are secure and have a dedicated 256 bit SSL encryption. You will see a lock in the top right hand corner of the url address bar if you also go to the top right of the page and click file then properties then you will read “This page is encrypted”
Please note it might take 24-48 hours for the mail services to update tracking information. If your tracking information doesn’t work after 24-48 hours please contact us.
Cannabis Seeds Delivery Options from The Attitude Cannabis Seeds Bank.
Cheques and postal/money orders can only be accepted from within the United Kingdom.
Please note there will be a two week holding period for an order paid for with a personal cheque.
9. I can’t complete my order online.
You may need to double check the details you have entered. You must enter your delivery and billing addresses and choose ALL three options under the ‘Discreet shipping options’ section at the checkout.
If you are placing a phone order we have to speak to the owner of the card when taking the payment details. This is purely for protection of the card holder and to prevent fraudulent transactions. We will also have to ship the parcel to the card billing address for ALL phone orders.
18. An incorrect/damaged item received.
Please contact us via phone or email immediately. We will have to see a picture of the item you have received. Once we have a proof that we have sent an incorrect item we will contact you to discuss your options.
Within the UK and the rest of the world (except USA):
You will receive the email when your order was shipped notifying you of your tracking number, (if ordering over the phone, you can request it on completion of payment).
10. Once I have ordered, how do I obtain my tracking number?
If you place an order online, you will automatically receive an email to confirm receipt of your order. (If ordering over the phone, you can request it on completion of payment). We normally process and ship the orders within 3 business days.
15. I want to place an order online but I can’t remember my password.
This is easily resolved. You can have a password sent to the email address by using the ‘forgotten your password’ button on the homepage or at the checkout. We advise to delete your browsing history and cookies before trying to login with the new password. Alternatively just give us a call, or drop us an email, we will ask you a few questions about your personal details to verify we are talking to the account holder. Once we are happy we are talking to the right person, we will then advise you of your password.
If you do not wish to process a transaction online or over the phone, you can place an order online and choose cash payment method at the checkout. You will be emailed an order number.
These are some of the most frequently asked questions that are here to make your life a little easier when placing your order.
Cannabis seeds Marijuana seeds FAQ call us at the Attitude Seedbank